Bill Payment

A Bill Payment Enrollment screen will appear if you have not yet enrolled. Bill Payment is FREE.

Add Payee

1. Enter the Company Name. This is the name of the company that appears on your bill. If that payee is already within our system, possible matches will appear. Select the one that matches the payee you desire, this will provide a list of possible mailing addresses. If you find a match on the mailing address, click "GO". Next enter your account number and click on Add Payee. If you don't locate the mailing address continue through the following steps.

2. Enter the payee nickname. The payee nickname is the name of the payee as you want it to appear in e-Branch when creating, reviewing or changing payments. This name does not appear on the bill for which you are submitting payments.

3. Enter the mailing address, city, state and zip of your payee.

4. Enter the payee phone number.

5. Enter the payee account number. If you have no account number (as when paying an individual), simply place an "X" or a memo in the account number box.

Click on Continue and you'll be directed to a confirmation screen. You may go back and make edits to the information you've entered or click on Add Payee to accept the information.

Schedule Payment

You will use this screen to schedule a one-time payment.

1. Select the payee from the list below

2. Select which account to withdraw the funds from

3. Enter the amount you would like to send

4. Select a business day on which to send the payment. You cannot choose weekends or holidays (the date will be adjusted for you automatically to the next business day if you do)

5. You can click the 'calculate' link to see what the estimated delivery date is based on your selected send date and the payee's lead time

6. Click Schedule Payment

Setup Recurring Payment

You will use this screen to set up recurring payments.

1. Select the payee from the list

 

2. Select which account to withdraw each payment from

 

3. Enter the amount to send for each payment

 

4. Select a business day on which to send the first payment

 

5. You can click the 'calculate' link to see what the estimated delivery date is based on your selected send date and the payee's lead time

 

6. Optionally specify a different amount to send for the last payment

 

7. Select the payment frequency to determine how often the payment is sent

 

8. Specify when payments should stop (if ever)

 

9. Click Save Schedule

Recurring Payments

You will use this screen to modify your existing recurring payments.

Payment History

This screen will take you to Bill Payment history only. To view complete account transaction history please select Transaction History from the left hand menu. The history will automatically display your 60-day history or you may narrow or broaden the search using the options available.

Once your Payees have been set up, you may use the short cut provided on the main Bill Payment screen to enter your payments. Your Payee list will also appear on this screen. Below the Payee list is the list of Payees set up for Recurring Payments.

 

Click here to see a sample of the Bill Payment screen with the short cuts indicated. 

Arrowhead Credit Union © 2014 | P.O. Box 735 San Bernardino, CA 92402
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Federally insured by the National Credit Union Administration.
We do business in accordance with the Fair Housing Law.