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(909) 881-1627 or (800) 743-7228

Begin by selecting your access option:
Press * for Spanish
Press 1 for Access your account
Press 2 to Activate your card
Press 3 to Report a lost or stolen card
Press 4 for Merchant verification
Press 0 to Speak to an operator
Press # to End the call

To access your information, you will need your Account Number and PIN. The system will prompt you to enter an Account ID or Loan ID. For a list of the Account IDs select #1 from the Main Menu. For a list of the Loan IDs select #2 from the Main Menu.

Main

Press:

1 Account ID List
2 Loan ID List

3 Balance Inquiries
4 History Inquiries
5 Withdrawals
6 Transfers
7 Checking Information
8 Loan Information
9 Additional Options

* To go back to the Previous Menu
0 To speak to an Operator
# To end the call

 

3 Balance Inquiry

Press:

1 Savings Balance
(Enter Savings ID followed by the # sign)

2 Checking Balance
(Enter Checking ID followed by the # sign)
3 Share Balance
(Enter Share ID followed by the # sign)
4 Loan Balance
(Enter Loan ID followed by the # sign)
5 Account ID List
6 Loan ID List

* To go back to the Previous Menu
# To end the call
0 To speak to an Operator

 

4 History

Press:

1 Last Deposit
(Enter your Share ID followed by the # sign)

2 Last Payroll Deposit

(Enter your Share ID followed by the # sign)

3 Share History

(Enter your Share ID followed by the # sign)

4 Loan History

(Enter your Loan ID followed by the # sign)

5 Deposit History

(Enter your Share ID followed by the # sign)

6 Recent Transaction Activity
 


* To go back to the Previous Menu
# To end the call
0 To speak to an Operator

 

Recent Transaction Activity Menu
1 Checking
(Enter your Checking ID followed by the # sign)
2 ATM
(Enter your Share ID followed by the # sign)
3 ACH
(Enter your Share ID followed by the # sign)
4 Payroll
(Enter your Share ID followed by the # sign)
5 Loan Payment
(Enter your Loan ID followed by the # sign)
6 Debit Card
(Enter your Share ID followed by the # sign)
7 Shared Branch
(Enter your Share ID followed by the # sign)
8 Point of Sale
(Enter your Share ID followed by the # sign)

* To go back to the Previous Menu
# To end the call
0 To speak to an Operator
5 Withdrawals

Press:

1 Savings
(Enter the withdrawal amount followed by the # sign)
2 Checking
(Enter the withdrawal amount followed by the # sign)
3 Share
(Enter your Share ID followed by the # sign)
4 Loan Advance
(Enter your Loan ID followed by the # sign)

* To go back to the Previous Menu
# To end the call
0 To speak to an Operator

 

6 Transfers

Press:

1 Savings to Checking
Enter the Checking ID to transfer to, followed by the # sign
2 Checking to Savings
Enter the Share ID to transfer to, followed by the # sign
3 Share to Share
Enter the Share ID to transfer from, followed by the # sign
4 Loan to Savings
Enter the Loan ID to transfer from, followed by the # sign
5 Loan to Checking
Enter the Loan ID to transfer from, followed by the # sign
6 Loan to Share
Enter the Loan ID to transfer from, followed by the # sign
7 Savings to Loan
Enter the Loan ID to transfer to, followed by the # sign
8 Checking to Loan
Enter the Loan ID to transfer to, followed by the # sign
9 Share to Loan
Enter the Share ID to transfer from, followed by the # sign
* To go back to the Previous Menu
# To end the call
0 To speak to an Operator

7 Checking

Press:

1 Checking Balance
(Enter your Checking ID followed by the # sign)
2 Check Number Inquiry
(Enter your Checking ID followed by the # sign)
3 Check History
(Enter your Checking ID followed by the # sign)
4 Check Copy Request
(Enter your Checking ID followed by the # sign)
5 Check Stop Payment
(Enter your Checking ID followed by the # sign)
6 Reorder Checks
7 Check Number Range
(Enter the LOW check number followed by the # sign then enter the HIGH check number followed by the # sign)

* To go back to the Previous Menu
# To end the call
0 To speak to an Operator

 

8 Loans

Press:

1 Balance
(Enter your Loan ID followed by the # sign)
2 Loan ID List
3 Loan Payment Inquiry
(Enter your Loan ID followed by the # sign)
4 Loan Payment History
(Enter your Loan ID followed by the # sign)
5 Loan Payoff Amount
(Enter your Loan ID followed by the # sign)
6 Loan Advance Totals
(Enter your Loan ID followed by the # sign)

* To go back to the Previous Menu
# To end the call
0 To speak to an Operator

 

9 Additional Options

Press:

1 Year to Date Information

1 I.R.A. Contributions
2 Dividends
3 Interest

* To go back to the Previous Menu
# To end the call
0 To speak to an Operator


 

 

 

3 Access Another Credit Union Account

 

2 Change Preferences

1 Change Access Code
2 Change Language

* To go back to the Previous Menu
0 To speak to an Operator
# To end the call

 

 

 

* To go back to the Previous Menu
# To end the call
0 To speak to an Operator