Arrowhead Credit Union Core Values

Honesty and Integrity

• Be ethical in our dealing with others
• Build trust in who we are and what we do

Be Proactive

• Provide innovative solutions
• Embrace change and never be satisfied with the status quo

Work Smart and Deliver Value

• Serve our members’ best interests
• Be accountable and meet our internal customers’ expectations
• Promote continuous improvement

Respect for People

• Listen, be fair and show others they are important
• Be good and responsible corporate citizens
• Promote open and honest communication

Professionalism

• Encourage lifetime learning
• Share knowledge and experience with others
• Promote professionalism in all our business activities

Teamwork and Work/Life Balance

• Work collaboratively with others to achieve common goals
• Promote a harmonious balance between work and non-work life

Be Accountable

• Be responsible for action or inaction toward members and the organization

Confidentiality

• Protect confidentiality of information