e-Branch User Guide

Arrowhead Credit Union's home banking product e-Branch is full of easy-to-use features! It is so advanced, it is actually simple. You don't have to be a computer expert to use it.

e-Branch Enrollment

Go to www.arrowheadcu.org

Click on the "New User" tab on the Login box on the right-hand side of the homepage. 
*Note: If you opened your account online or have not been provided a temporary e-code, please call us at
(800) 743-7228 so that we can set one up for you.

Enter your Arrowhead Credit Union Membership Account number and e-Code on the right-hand side.
(The first time you sign in you'll be prompted to enter your temporary e-code and then be required to change your e-Code. Once you sign in, your balance information will automatically appear along with any secured messages you may have from ACU.)

Your e-Code may be alpha or numeric and between 8 and 20 characters in length. 

On the right hand side you have your choice of:

To exit from e-Branch, just click on Logoff under your name on the top right hand side. You can reach the Communication Center at 800-743-7228 Monday through Friday from 8AM to 6PM and Saturdays from 9AM to 2PM. You may also send a secure message from the Account Balances page. Just click on Contact Us. You may view the status of your messages by clicking on Inbox.

Arrowhead Credit Union © 2014 | P.O. Box 735 San Bernardino, CA 92402
Equal Housing Lender National Credit Union Administration
Federally insured by the National Credit Union Administration.
We do business in accordance with the Fair Housing Law.