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Welcome

Desert Communities Federal Credit Union

Your portal for information on the transition.

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Desert Communities FCU
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About Us

Welcome

We are excited to welcome Desert Communities members to Arrowhead Credit Union! This is your exclusive portal to all information about the merger. We will update it frequently so visit often for the latest and greatest news. Be sure to check out the FAQ section – we want to keep you as informed as possible, and will add to it over the next several months.

FAQs

General

Can I keep using my Desert Communities FCU accounts? 
Yes, you'll continue to use your Desert Communities accounts until they're converted to Arrowhead accounts, several months from now.

Why merge with Arrowhead?    
The Desert Communities team considered several credit unions. After spending time with each, they felt Arrowhead’s service culture and organizational values were the best fit. Merging will also provide members with a full-service call center, mobile banking app, mobile deposit, and much more.

Will the Desert Communities team still be here?      
Yes. The branch team will be here to serve you through and after the merger with Arrowhead.

When will my accounts convert to Arrowhead?        
It will take several months to merge all of our systems. In the meantime, you can use Desert Communities FCU as usual. The most up-to-date information will be available on this website, and you will receive updates via email and mail.

When can I use Arrowhead branches?
Once your accounts are converted to Arrowhead accounts, several months from now.

In the meantime, you can use Desert Communities FCU as usual. The most up-to-date information will be available on this website.

Branches & Locations

Will the branches stay open after the merger?
Yes, the branches will remain open.

Which ATMs can I use?
You can continue accessing any of the CO-OP Network ATMs.

When can I use Arrowhead branches?
Once your accounts convert to Arrowhead Credit Union, several months from now, you will be able to use any Arrowhead Branch.

About My Membership

Will the merger affect membership eligibility?
No. Eligibility for both credit unions is now combined. Anyone who has been eligible for Desert Communities membership is now eligible for Arrowhead membership.

When will I receive my Arrowhead account information?
The process will take several months. Please make sure Desert Communities has your current mailing address, email and phone number so you receive your new account information.

Do I need to pay a membership fee?
No, you'll automatically become an Arrowhead member and will not need to pay a membership fee.

Still Have Questions?

Submit a FAQ

For questions about your Desert Communities membership, please call (877) 717-3232 or (760) 326-2942.

About Us

We formed to serve the needs of San Bernardino County employees. Over six decades we’ve grown to 150,000 members. More importantly, we've built a reputation of our service and support of the community. 

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