Will my existing balance be at my current rate or my new Arrowhead rate?
If you chose to accept the Arrowhead Visa, your existing balance will remain at your current interest rate. Any future purchases or transfers will be at our current variable rate.
What if I rejected the option to convert to an Arrowhead Visa?
If you notified us that you would not like to convert to the Arrowhead Visa, you will still be responsible for paying your Ocean Crest Visa balance as agreed, but after 4:00pm on January 16, 2019, no additional transactions will be permitted.
Your remaining card balance will continue to be managed under your existing terms.
When will my Ocean Crest cards deactivate?
Your credit card will deactivate on January 16 at 4:00pm.
Do I need to update automatic payments?
If it is made using your Ocean Crest credit card, we recommend you pay in advance for January.
Once your card is activated, you can set up your automatic payments with your new information.
What is the difference between the Arrowhead Visa and my current Visa?
The Arrowhead Visa offers a competitive variable rate. View our current rates.
If you have an Arrowhead Checking account, you can use your Visa as an overdraft source.
The Arrowhead Visa also offers no annual fee, no balance transfer fee, no cash advance fee, plus you'll get your FICO® score free, updated monthly on your statements.
Will my payment date change?
Your payment due date will be on the 15th of each month.
Can I use my Arrowhead Visa as overdraft from my checking?
Yes, a great feature of the Arrowhead Visa is that you can use it as overdraft for your checking account.
Starting January 17, you can set this up in Online Banking or call us at (800) 743-7228.
When will I receive my Arrowhead Visa?
All credit cards will be delivered to you by mail in January. If you do not receive your new card by January 12, please call us at (800) 743-7228.
How do I make my Ocean Crest credit card payment after December 1, but before it becomes an Arrowhead Visa?
You can call us at (800) 743-7228 or visit a branch to make a payment.