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Fraud Text Alerts

fraud text phone sample

Fraud Text Alerts

New! Receive a text message alert when a transaction on your Arrowhead Visa® debit and/or credit card is suspected to be fraudulent. Simply reply back by text to verify the transaction.

Quick. Convenient. Secure.

  • Free message sent to your mobile number we have on file1
  • Alert always comes from 23618 and Arrowhead Credit Union is in the alert
    (Tip: Add this number to your contacts so you know it’s us)
  • Text alerts only ask "yes" or "no" questions—we won’t ask for any personal or account information
  • Automatic enrollment for new members, and members with a mobile number on file1
  • You will be directed to call (866) 271-2933 if you have additional questions regarding your alert.

Need Help or Have Questions About a Text?
We’re here to help. If you need help changing your fraud text alert options, or you have concerns about a text you received, please call us at (800) 743-7228.

Data rates may apply. Members with debit or credit cards who have a mobile phone number on file with us are automatically enrolled in Fraud Text Alerts. All other members with debit or credit cards may enroll in Fraud Text Alerts by contacting us and providing a valid mobile phone number that can accept text messages. Contact us to update your Fraud Text Alert enrollment options at any time by calling (800) 743-7228.

Fraudfraud text phone sample
Text Alerts

New! Receive a text message alert when a transaction on your Arrowhead Visa® debit and/or credit card is suspected to be fraudulent. Simply reply back by text to verify the transaction.

Quick. Convenient. Secure.

  • Free message sent to your mobile number we have on file1
  • Alert always comes from 23618 and Arrowhead Credit Union is in the alert
    (Tip: Add this number to your contacts so you know it’s us)
  • Text alerts only ask "yes" or "no" questions—we won’t ask for any personal or account information
  • Automatic enrollment for new members, and members with a mobile number on file1
  • You will be directed to call (866) 271-2933 if you have additional questions regarding your alert.


Need Help or Have Questions About a Text?
We’re here to help. If you need help changing your fraud text alert options, or you have concerns about a text you received, please call us at (800) 743-7228.

1  Data rates may apply. Members with debit or credit cards who have a mobile phone number on file with us are automatically enrolled in Fraud Text Alerts. All other members with debit or credit cards may enroll in Fraud Text Alerts by contacting us and providing a valid mobile phone number that can accept text messages. Contact us to update your Fraud Text Alert enrollment options at any time by calling (800) 743-7228.

 

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