FAQ

At what age can a Generation Arrowhead account be opened?

The Generation Arrowhead account is exclusively for teens age 13-21.


Can I view my Generation Arrowhead account online or with mobile banking?

Yes, you can view your account transactions and other details online or on a mobile device.


At what age can a Teen Debit account be opened?

The Teen Debit account is available for teens age 13-17.


Is there a limit on how much my teen is able to spend daily with their Visa debit card?

Yes, there is a daily limit of $200 for withdrawals and purchases.


When will I receive my Visa debit card?

You will receive your Visa debit card instantly in any branch. 
If you open your account online, you will receive your Visa debit card within 7-10 business days via mail.


Does the Teen Debit account offer check writing capabilities?

No, this account does not have check writing capabilities.


Is the Teen Debit account eligible for courtesy pay?

No, we do not offer Courtesy Pay on the Teen Accounts.


Are Teen accounts eligible for direct deposit?

Yes, the Generation Arrowhead and Teen Debit accounts are eligible for direct deposit.

Once your teen turns 18,
they can convert their
Teen Debit account
into an
Arrowhead Checking account,
and receive a new Visa
Debit card that no longer
has teen restrictions.

Arrowhead Credit Union © 2014 | P.O. Box 735 San Bernardino, CA 92402
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