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Contact Us

Always Happy to Hear from You

Give us a ring or shoot us an email. We also offer live chat to both current and potential members.

TIN CAN telephone

Hours & Numbers

Call Center (800) 743-7228

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Call Center Hours

Mon. - Fri. 8 am - 6 pm
Sat. 9 am - 2 pm

Holiday Schedule

24 Hour Automated Service

CU Hear (24 Hours) (800) 743-7228
Click here for User Guide


Arrowhead After Hours Card Support

Call (800) 743-7228, option 3

Mon. - Fri. 
Sat.
Sun.
6 pm - 10 pm
2 pm - 6 pm
10 am - 2 pm


Visa After Hours Card Support

To activate your debit card, report a lost or stolen card, or report fraud.

(888) 800-9986

Business Visa Credit Cards

(800) 554-8969
Visa Credit Card Travel Assistance-
US/Canada
International


(800) 847-2911
Visa Global Customer Assistance Services 


Allied Insurance
(CPI/ Force-Placed Insurance)

(800) 653-8812
Mon. - Fri. 7:00am - 8:00pm CST  


Shared Branching Customer Service

(866) 692-8669


Mailing Address

PO Box 4100
Rancho Cucamonga, CA 91729


Fax Numbers

General Fax (909) 383-7302
Lending Fax (909) 379-6911
(Payoff Requests/ Real Estate)

 

Email Us

For faster service about your account, please log in to Online Banking and click the envelope icon in the upper right corner to send a secure message. 

Need assistance logging into Online Banking? Try resetting your password, or if this is your first time enrolling, register now to receive a temporary password. 

Never send personal information via emails such as account number, PIN, or social security number, as this email is not secure.

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