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Fraud Text Alerts

fraud text phone sample

Fraud Text Alerts

New! Receive a text message alert when a transaction on your Arrowhead Visa® debit and/or credit card is suspected to be fraudulent. Simply reply back by text to verify the transaction.

Quick. Convenient. Secure.

  • Free message sent to your mobile number we have on file1
  • Alert always comes from 23618 and Arrowhead Credit Union is in the alert
    (Tip: Add this number to your contacts so you know it’s us)
  • Text alerts only ask "yes" or "no" questions—we won’t ask for any personal or account information
  • Automatic enrollment for new members, and members with a mobile number on file1
  • You will be directed to call (866) 271-2933 if you have additional questions regarding your alert.

Need Help or Have Questions About a Text?
We’re here to help. If you need help enrolling or unenrolling in fraud text alerts, or you have concerns about a text you received, please call us at (800) 743-7228.

1Data rates may apply. New members with a debit or credit card and mobile phone number who join after November 18, 2020 will automatically be enrolled in Fraud Text Alerts. Members with a debit or credit card who joined before November 16, 2020 must have a mobile number on file to be automatically enrolled. Members with a debit or credit card may elect to enroll their cards in Fraud Text Alerts by contacting us and providing a valid mobile phone number which can accept text messages. Contact us to enroll or unenroll in Fraud Text Alerts at any time by calling (800) 748-7228.

Fraudfraud text phone sample
Text Alerts

New! Receive a text message alert when a transaction on your Arrowhead Visa® debit and/or credit card is suspected to be fraudulent. Simply reply back by text to verify the transaction.

Quick. Convenient. Secure.

  • Free message sent to your mobile number we have on file1
  • Alert always comes from 23618 and Arrowhead Credit Union is in the alert
    (Tip: Add this number to your contacts so you know it’s us)
  • Text alerts only ask "yes" or "no" questions—we won’t ask for any personal or account information
  • Automatic enrollment for new members, and members with a mobile number on file1
  • You will be directed to call (866) 271-2933 if you have additional questions regarding your alert.


Need Help or Have Questions About a Text?
We’re here to help. If you need help enrolling or unenrolling in fraud text alerts, or you have concerns about a text you received, please call us at (800) 743-7228.

1Data rates may apply. New members with a debit or credit card and mobile phone number who join after November 18, 2020 will automatically be enrolled in Fraud Text Alerts. Members with a debit or credit card who joined before November 16, 2020 must have a mobile number on file to be automatically enrolled. Members with a debit or credit card may elect to enroll their cards in Fraud Text Alerts by contacting us and providing a valid mobile phone number which can accept text messages. Contact us to enroll or unenroll in Fraud Text Alerts at any time by calling (800) 748-7228.

 

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